Certificate IV in Property Services (Real Estate) (CPP40307)

This Certificate IV in Property Services (Real Estate) (CPP40307) gives you the skills to start your career as a real estate agent.

You’ll learn property management and marketing techniques, how to prepare property reports and how to conduct auctions.

This course also qualifies you to apply for a licence to run your own agency in NSW or Queensland.

You can study this course online at your own pace (and finish within 18 months).

For courses that qualify you to become a licensed real estate agent or own an agency in other states, see the state-specific Kaplan Real Estate courses.

At a glance

Qualification Certificate IV - TAFE
National course code CPP40307
Recognition

Nationally recognised - meets Australian Qualifications Framework standards
Qualifies you to apply for a Real Estate Agent Licence in NSW & QLD, and a Certificate of Registration in NSW, QLD & SA

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Provider OTEN – Open Training & Education Network (RTO 90004)
Prerequisites

17 years of age

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Study mode
  1. Online
Location
  1. Online
Study load Self-paced (e.g. 29 hrs a week = finish in 6 months, 14.5 hrs a week = finish in 1 year). Complete within 18 months.
Assessment Assignments, online quizzes & practical auction assessment
Start date

Enrol anytime. Contact us about enrolling.

Payment options
  1. 24-month interest free payment plan Terms & conditions apply
  2. Upfront payment
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Price
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Recognition

The requirements to work in real estate vary depending on the state you live in. Contact a SEEK Learning Consultant and we can help you work out which qualification you need.

What you'll learn

Become trained in:

  • Managing agency risk
  • Providing property appraisal
  • Establishing and expand client base
  • Obtaining property listings
  • Marketing property
  • Presenting and explaining property reports
  • Performing and recording property management activities and transactions
  • Clarifying and confirm property information requirements

Course features

  • Study online when it suits you
  • Support from OTEN teaching staff available Mon-Fri 9am-5pm AEST
  • Extra online study support through YourTutor 6 nights a week
  • Recognition of prior learning

Course structure

Total Units: 26

Units

CPPDSM4003A - Appraise property

This unit of competency specifies the outcomes required to appraise the sale price range or rental value of all forms of property for listing purposes in line with client instructions, agency practice and legislative requirements. It includes researching the property, selecting appropriate methods to appraise the sale price range or rental value of property and preparing reports on the property appraisal. It does not address the formal valuation of property.

CPPDSM3019A - Communicate with clients as part of agency operations

This unit of competency specifies the outcomes required to interact and build relationships with clients as part of agency operations. It includes developing rapport with clients, handling initial client enquiries, establishing and maintaining a client database and dealing with client complaints and problems.

CPPDSM4004A - Conduct auction

This unit of competency specifies the outcomes required to conduct an auction. It includes conducting the auction in line with agency practice, ethical standards and legislative requirements. The outcomes required to prepare for the auction and complete follow-up procedures after the auction sale are addressed in CPPDSM4019A Prepare for auction and complete sale.

BSBLED401A - Develop teams & individuals

This unit describes the performance outcomes, skills and knowledge required to determine individual and team development needs and to facilitate the development of the workgroup.

CPPDSM4005A - Establish & build client/agency relationships

This unit of competency specifies the outcomes required to establish, maintain and expand client/agency relationships to support the attainment of key agency business goals. It includes communicating effectively with clients, implementing the agency's approach to client service and client/agency relationship management strategies, implementing personal marketing strategies and building ongoing relationships with clients.

CPPDSM4006A - Establish & manage agency trust accounts

This unit of competency specifies the outcomes required to establish and manage trust accounts in an agency context. It includes reviewing agency accounts for compliance with trust account requirements, establishing and managing trust accounts, maintaining records of trust transactions, and monitoring and reviewing trust accounts.

CPPDSM4007A - Identify legal & ethical requirements of property management to complete agency work

This unit of competency specifies the outcomes required to meet the core legal and ethical requirements associated with property management. This includes awareness of the legislation dealing with the leasing and management of property, the role and responsibility of agency personnel in property management, the recording of property management transactions and the completion of property management documentation.

CPPDSM4008A - Identify legal & ethical requirements of property sales to complete agency work

This unit of competency specifies the outcomes required to meet the core legal and ethical requirements associated with property sales. This includes awareness of the legislation relating to property sales, the role and responsibility of agency personnel in property sales, the administration of sales transactions and the completion of sales documentation.

CPPDSM4049A - Implement maintenance plan for managed properties

This unit of competency specifies the outcomes required to develop and implement a maintenance plan for all types of managed properties. It includes determining property maintenance requirements, establishing a property maintenance plan, establishing and maintaining a key register, monitoring the security of managed properties and implementing and reviewing the property maintenance plan.

CPPDSM4009A - Interpret legislation to complete agency work

This unit of competency specifies the outcomes required to source and interpret legislation affecting real estate operations. It includes identifying and applying statutory interpretation techniques, identifying and tracking changes to relevant real estate legislation and industry codes of conduct and maintaining appropriate records.

CPPDSM4010A - Lease property

This unit of competency specifies the outcomes required to administer the leasing of all types of property. It includes screening tenant enquiries, conducting inspections, obtaining and reviewing tenancy applications, completing tenancy agreements or lease documentation, placing tenants in property and recording tenancy arrangements.

CPPDSM4011A - List property for lease

This unit of competency specifies the outcomes required to list all types of property and businesses for lease. It includes implementing procedures for promoting agency's property management services, establishing client requirements, planning and delivering property listing presentations, finalising listings for the lease of property, and recording and acting on client instructions. This unit does not address listings for property sales or the actual marketing or lease of the property under an agency contract.

CPPDSM4012A - List property for sale

This unit of competency specifies the outcomes required to list all types of property and businesses for sale. It includes prospecting for listings, establishing client requirements, planning and delivering property listing presentations, finalising listings for the sale of property, and recording and acting on client instructions. This unit does not address listings for property management or the actual marketing or sale of the property under an agency contract.

BSBRKG304B - Maintain business records

This unit describes the performance outcomes, skills and knowledge required to maintain the records of a business or records system in good order on a day to day basis.

CPPDSM4056A - Manage conflict & disputes in the property industry

This unit of competency specifies the outcomes required to use communication techniques to manage and resolve conflict and disputes in the property industry. It requires the ability to assess conflict or dispute situations, accurately receive and relay information, adapt interpersonal styles and techniques to varying social and cultural environments, and evaluate responses.

BSBSMB406A - Manage small business finances

This unit describes the performance outcomes, skills and knowledge required to implement, monitor and review strategies for the ongoing management of a small business's finances. It also includes day to day financial management of the small business. Specific legal requirements apply to the management of a small business.

CPPDSM4013A - Market property for lease

This unit of competency specifies the outcomes required to market all types of property and businesses for lease. It includes planning, developing a marketing plan, preparing marketing materials, implementing marketing activities, and reviewing and reporting on marketing plans and activities.

CPPDSM4014A - Market property for sale

This unit of competency specifies the outcomes required to market all types of property and businesses for sale. It includes planning, developing a marketing plan, preparing marketing materials, implementing marketing activities, and reviewing and reporting on marketing plans and activities.

CPPDSM4015A - Minimise agency & consumer risk

This unit of competency specifies the outcomes required to minimise risk to all aspects of agency business and to consumers. It includes identifying potential risks to the agency and its clients, analysing the causes and potential impact of risks, and implementing agency policies and procedures to minimise risks to the agency and consumers.

CPPDSM4016A - Monitor & manage lease or tenancy agreement

This unit of competency specifies the outcomes required to manage properties during the term of leases or tenancy agreements. It includes implementing the conditions of leases and tenancy agreements, responding to requests from tenants and landlords and managing the renewal and termination of leases and tenancy agreements.

CPPDSM4017A - Negotiate effectively in property transactions

This unit of competency specifies the outcomes required to manage effective negotiations in relation to the sale, lease or management of property. It includes establishing the needs and expectations of relevant parties, negotiating to achieve desired outcomes and managing potential and real disputes between parties.

CPPDSM4018A - Prepare & present property reports

This unit of competency specifies the outcomes required to recognise and analyse property styles and faults in order to assist clients to understand the condition of property prior to listing, leasing or refurbishment. This includes identifying different architectural and construction styles and their impact on the market value of property, using common building construction terms to describe key features of properties, explaining the impact of common building defects on marketing properties for sale or rent, conducting property inspections, presenting reports on the physical condition of properties, identifying costs and potential benefits of property improvements, and acting on subsequent client instructions. This is not expected to replace technical and expert advice nor represent financial advice.

CPPDSM4019A - Prepare for auction & complete sale

This unit of competency specifies the outcomes required to prepare for an auction and complete the sale of property. It includes implementing the auction marketing plan, preparing auction documentation, confirming the reserve price with the seller, planning and implementing auction day procedures, and completing follow-up procedures after auction sale. The outcomes required to conduct an auction are addressed in CPPDSM4004A Conduct auction.

CPPDSM4020A - Present at tribunals

This unit of competency specifies the outcomes required to appear effectively before a tribunal. It includes preparing for tribunal hearings, using appropriate tribunal etiquette, acting as a witness, participating in conciliation hearings and presenting a case.

CPPDSM4022A - Sell & finalise the sale of property by private treaty

This unit of competency specifies the outcomes required to sell and finalise the sale of all types of property by private treaty. It includes qualifying buyers, arranging for potential buyers to inspect listed properties, delivering effective sales presentations, submitting offers and negotiating property sale with sellers and buyers and maintaining communications with sellers and prospective buyers. It also includes monitoring the process between exchange of contracts and settlement for all types of property and businesses and preparing documentation for agency disbursements. The unit does not include the sale of property by auction.

CPPDSM4080A - Work in the real estate sector

This unit of competency specifies the outcomes required to enable a new entrant to the industry to gain a basic understanding of the industry and work ethically and effectively in a real estate agency. This includes awareness of ethical and conduct standards, core functions of real estate agency operations, legislative and regulatory framework within which the industry operates and industry employment requirements.

Get more information

If you would like to find out more about this course or get some advice, we have Learning Consultants available to assist you.

Our Learning Consultants can:

  • Answer any questions you may have about the course.
  • Give you information about the industry and possible job outcomes.
  • Help you work out whether this the right course for you to get the job you want.
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How to enrol

Ready to start the course? Get in touch via this form and a Learning Consultant will give you a call or send you an email.

We will:

  • Discuss study and payment options with you.
  • Assist with the enrolment process and save you time.
  • Give you information on start dates and study materials.
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Prerequisites

  • Completion of the NSW Higher School Certificate or equivalent
  • at least 17 years of age

Support and delivery

When you study online with OTEN, you can:

  • Study from anywhere, when it suits you best.
  • Graduate with the identical qualification as an on-campus student.
  • Get comprehensive support from teachers via phone and email.
  • Access course materials online.
  • Interact with teachers and fellow students via platforms like virtual classrooms, forums and video calls.

OTEN's online courses can also be referred to as distance education. Some hard-copy course materials and assessments may be accessed or submitted via post.

Payment options

There are 2 ways you can pay for this course:

1. 24-month interest free payment plan

Pay for your course over time by making weekly, fortnightly or monthly repayments.

This flexible payment plan requires no deposit, and you pay no interest for the first 24 months.

After 24 months, you will be charged an interest rate of 25.9% per annum on the amount that remains to be repaid.

Most working Australian adults are eligible. See Am I eligible? for details.

A SEEK Learning consultant can help you set up this payment plan. There is a $99 annual fee. Terms and conditions apply.

2. Upfront payment

You can pay for this course upfront via credit card or bank transfer.

To understand more about payment options or find out if you’re eligible for a funding entitlement, contact a SEEK Learning Consultant .

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