Certificate IV in Small Business Management

You want to get your small business off to a great start so it’s important to have the right skills and training behind you to make it happen.

The Certificate IV in Small Business Management will train you in the principles and practice of running a small business. You will learn about financial planning, legal and business requirements and customer services.

This qualification is also great for those who work as senior employees in another field and who want to develop some entrepreneurial skills.

This course offers some flexible learning options and is done entirely online. This means you can tailor your studies to suit your needs and make it work around your schedule and commitments.

At a glance

At a glance
Qualification Certificate IV - TAFE

Nationally recognised - meets Australian Qualifications Framework standards

Provider OTEN – Open Training and Education Network

Year 12 or mature age preferred

Study mode
  1. Online
  2. Distance
  1. Online (Study anywhere)
  2. Distance (Study anywhere)
Study load Self-paced (e.g. 8 hrs a week = finish in 1 year).
Assessment By assignment
Start date Enrol anytime. Contact us about enrolling.
Payment options
  1. Flexible payment options
Price $2890 AUD
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What you'll learn

Become trained in:

  • Small business planning
  • Business and legal requirements
  • Financial planning and management
  • Promoting your business
  • Customer service
  • Managing people
  • Workplace safety
  • Website maintenance

10 Australia ranks in the top 10 in the world for starting a new business

Source: Doing Business 2011

Course structure

Total Units: 10

Core units

  • Establish Legal and Risk Management Requirements of Small Business
  • Plan Small Business Finances
  • Market the Small Business
  • Undertake Small Business Planning
  • Report on Financial Activity
  • Manage a Small Team
  • Coordinate Implementation of Customer Service Strategies
  • Implement and Monitor WHS Policies, Procedures and Programs to meet Legislative Requirements
  • Implement and Monitor Environmentally Sustainable Work Practices
  • Review and Maintain a Website

Course features

  • Study at home at your own pace
  • Support from OTEN teaching staff available Mon-Fri 9am-5pm AEST
  • Extra online study support through YourTutor 6 nights a week
  • Recognition of prior learning
  • OTEN will provide learning materials in this qualification which may be in the form of lesson notes, a study guide, online learning resources and support material
  • There is an option to complete this qualification early
  • Access to SEEK Learning Online Library


  • Year 12 or mature age preferred

Get started - we're ready when you are!

Send us an online enquiry and one of our expert consultants will get in touch.

We'll give you all the info you need about choosing the right course, payment options, enrolling and fitting study into your life.

Enquire online Free call 1800 673 913

9am - 5.30pm AEST Monday - Friday