Certificate IV in Alcohol and Other Drugs

This is a qualification that can make a difference. The Certificate IV in Alcohol and Other Drugs covers workers who work with those with drug and alcohol issues.

This course will give you the skills you need to assess the needs of clients and in turn provide the assistance and support they need to battle their problem.

Upon completion of this course you will be able to work in community based organisations, residential rehabilitation services and outreach services in roles such as case worker or family support worker.

This course combines theory along with plenty of practical experience with a work placement component allowing you to gain on the job training before you graduate.

At a glance

At a glance
Qualification Certificate IV - TAFE

Nationally recognised - meets Australian Qualifications Framework standards

Provider OTEN – Open Training and Education Network

Over 17 years old.

Study mode
  1. Online
  2. Distance
  1. Online (Study anywhere)
  2. Distance (Study anywhere)
Study load Self-paced (e.g. 17 hrs a week = finish in 1 year).
Assessment By assignments + work placement + online quizzes
Start date Enrol anytime. Contact us about enrolling.
Payment options
  1. Flexible payment options
Not the right course?

What you'll learn

Become trained in:

  • working with clients who are intoxicated
  • working with culturally diverse clients and co-workers
  • assessing the needs of clients with AOD issues
  • facilitating co-operative behaviour
  • building and maintaining strong relationships
  • providing support to clients with mental health and AOD issues


"The best thing about studying with OTEN was being able to study at my own pace. Studying from home gave me the flexibility to easily change my study habits when life changed."

Jason Costa, OTEN graduate

Course structure

Total Units: 15
  • Work effectively in the alcohol and other drugs sector
  • Assess needs of clients with alcohol and/or other drugs issues
  • Work within a relevant legal and ethical framework
  • Provide interventions for people with alcohol and other drug issues
  • Follow WHS safety procedures for direct care work
  • Undertake case management for clients with complex needs
  • Use targeted communication skills to build relationships
  • Maintain and effective work environment
  • Apply First Aid (not included)*
  • Support the rights and safety of children and young people
  • Assess and respond to individuals at risk of suicide
  • Plan and conduct group activities
  • Apply understanding of mental health issues and recovery processes
  • Advocate for clients
  • Work effectively with culturally diverse clients and co-workers
  • Establish and maintain effective networks

* Apply First Aid must be completed in a face-to-face environment and students are required to arrange to undertake this unit with a local training organisation. Students are responsible for arranging and paying for completion of this unit.

Course features

  • Study at home at your own pace
  • Support from OTEN teaching staff available Mon-Fri 9am-5pm AEST
  • Extra online study support through YourTutor 6 nights a week
  • Recognition of prior learning
  • OTEN will provide learning materials in this qualification which may be in the form of lesson notes, a study guide, online learning resources and support material
  • There is an option to complete this qualification early
  • Access to SEEK Learning Online Library


  • Students should be over 17 years to enrol.

Get started - we're ready when you are!

Send us an online enquiry and one of our expert consultants will get in touch.

We'll give you all the info you need about choosing the right course, payment options, enrolling and fitting study into your life.

Enquire online Free call 1800 674 231

9am - 5.30pm AEST Monday - Friday

Work Placements

You will need to undertake a 160 hours of work placement to complete this course.

Students may be required to undergo a criminal record check prior to commencing work placements.

The facility that you select should have access to an assessor with a TAE40104 – Certificate IV in Training & Assessment (TAE10) qualification and the assessor needs to be approved by OTEN teacher prior to commencement of the work placement.

Course Requirements

To enrol in this course you will need a computer or regular access to a computer with:

  • Internet Access
  • Email
  • Microsoft Office