Diploma of Property Services (Agency Management)

  • Become qualified to sell & manage property or run an agency with this Diploma of Property Services (Agency Management)
  • Complete your course entirely online (including exams)
  • No prerequisites or experience needed

This Diploma of Property Services (Agency Management) qualifies you to sell property, or own and manage your own real estate agency in NSW, Queensland, SA and WA. You can study this course online at your own pace.

As well as teaching you essential real estate skills, this diploma qualification gives you the skills to manage properties and develop strategic business plans.

For courses that qualify you to become a licensed real estate agent or own an agency in other states, see the state-specific Kaplan Real Estate courses.

At a glance

Qualification Diploma - TAFE

Nationally recognised - meets Australian Qualifications Framework standards
Qualifies you to apply for a Real Estate Agent Licence and Certificate of Registration in NSW, QLD, SA & WA

Provider OTEN – Open Training and Education Network (RTO 90004)  

At least 17 years of age

Study mode
  1. Online
  1. Online
Study load Self-paced (e.g. 17.5 hrs a week = finish in 1 year). Maximum 3 years.
Assessment Assignment + online quizzes
Start date

Enrol anytime. Contact us about enrolling.

Payment options
  1. Study now pay later – VET FEE-HELP
  2. 24-month interest free payment plan
  3. Upfront payment
Price Why isn’t the course price shown?
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What you'll learn

Become trained in:

  • managing agency risk
  • providing property appraisal
  • marketing property
  • presenting and explaining property reports
  • implementing personal marketing plan
  • developing strategic business plans
  • providing property management services
  • maintaining trust accounts

Course structure

Total Units: 28
  • Work in the real estate sector
  • Identify legal and ethical requirements of property management to complete agency work
  • Identify legal and ethical requirements of property sales to complete agency work
  • Communicate with clients as part of agency operations
  • Interpret legislation to complete agency work
  • Minimise agency and consumer risk
  • Establish and build client–agency relationships
  • Establish and manage agency trust accounts
  • Appraise property
  • Prepare and present property reports
  • List property for lease
  • Market property for lease
  • Lease property
  • Monitor and manage lease or tenancy agreement
  • List property for sale
  • Market property for sale
  • Negotiate effectively in property transactions
  • Sell and finalise the sale of property by private treaty
  • Prepare for auction and complete sale
  • Conduct auction
  • Manage conflict and disputes in the property industry
  • Develop a strategic business plan in the real estate industry
  • Manage operational plan
  • Manage people performance
  • Manage budgets and financial plans
  • Recruit, select and induct staff
  • Market the agency
  • Work in the business broking sector

Course features

  • Study at home at your own pace
  • Support from OTEN teaching staff available Mon-Fri 9am-5pm AEST
  • Extra online study support through YourTutor 6 nights a week
  • Recognition of prior learning
  • OTEN will provide learning materials in this qualification which may be in the form of lesson notes, a study guide, online learning resources and support material
  • There is an option to complete this qualification early
  • Students may be eligible for an 8 subject exemption from a degree with Swinburne University and a credit towards degrees at other universities
  • Access to SEEK Learning Online Library

Get more information

If you would like to find out more about this course or get some advice, we have Learning Consultants available to assist you.

Our Learning Consultants can:

  • Answer any questions you may have about the course.
  • Give you information about the industry and possible job outcomes.
  • Help you work out whether this the right course for you to get the job you want.
Contact us

Why choose SEEK Learning?

  • Courses that get you job-ready
  • Expert Learning Consultants who help you find the right course
  • Industry-recognised education providers
Ready to take the next step? Get in touch

How to enrol

Ready to start the course? Get in touch via this form and a Learning Consultant will give you a call or send you an email.

We will:

  • Discuss study and payment options with you.
  • Assist with the enrolment process and save you time.
  • Give you information on start dates and study materials.
Contact us


  • At least 17 years of age

Support and delivery

When you study online with OTEN, you can:

  • Study from anywhere, when it suits you best.
  • Graduate with the identical qualification as an on-campus student.
  • Get comprehensive support from teachers via phone and email.
  • Access course materials online.
  • Interact with teachers and fellow students via platforms like virtual classrooms, forums and video calls.

OTEN's online courses can also be referred to as distance education. Some hard-copy course materials and assessments may be accessed or submitted via post.

Payment options

There are 3 ways you can pay for this course:

1. Study now pay later – VET FEE-HELP

This course can be paid for through the VET FEE-HELP government loan scheme.

This means you don’t need to pay upfront for the course if you’re an Australian citizen (or hold a permanent humanitarian visa).

Through VET FEE-HELP, the Australian government pays the amount of your course to the education provider on your behalf. You’ll start paying back this loan (including a 20% loading fee) through the tax system once you earn more than the minimum threshold (which is $54,126 for the 2015-2016 financial year).

2. 24-month interest free payment plan

Pay for your course over time by making weekly, fortnightly or monthly repayments.

This flexible payment plan requires no deposit, and you pay no interest for the first 24 months.

After 24 months, you will be charged an interest rate of 19.95% per annum on the amount that remains to be repaid.

Most working Australian adults are eligible. See Am I eligible? for details.

A SEEK Learning consultant can help you set up this payment plan. There is a $99 annual fee.

3. Upfront payment

You can pay for this course upfront via credit card or bank transfer.

Get started - we're ready when you are!

Send us an online enquiry and one of our expert consultants will get in touch.

We'll give you all the info you need about choosing the right course, payment options, enrolling and fitting study into your life.

Enquire online

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