Community Services Case Manager

A Case Manager works with individuals or families to assist them with their circumstances, improve their quality of life and connect them with the most helpful resources and services for their situations. The average salary of a Community Services Case Manager is $70,070 per annum.

To work as a Case Manager, most employers will require a qualification in community services, relevant work experience, and a police clearing/working with children check.

Average salary
$70,070 P/A

Source: (October 2017)
Min average salary
$62,807 P/A

Source: (October 2017)
Max average salary
$77,928 P/A

Source: (October 2017)
Job growth

Projection: 6% more Community Services Case Managers employed in Australia in 2020 (compared to 2015)

Employment by region

The top three regions for employment as a Community Services Case Manager are:

  • VIC: 30.2%
  • NSW: 30.1%
  • QLD: 18.3%

Key skills required
  • Able to liaise with a diverse range of service providers in related community and government organisations
  • Able to communicate and deal empathetically with members of the community from diverse social and cultural backgrounds
  • Well developed written and oral communication skills
  • Able to negotiate and resolve conflicts
  • Able to interpret social policy and legislation and communicate these in understandable terms


Community Services Case Management courses

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