IT Support Technicians are responsible for diagnosing and resolving technical problems as well as assisting with the maintenance of computer infrastructure and web technology.
As an IT Support Technician, your role may require you to provide remote and on-site support, install and upgrade software, and maintain operational documentation.
Projection: 13% more IT Support Technicians employed in Australia in 2018 (compared to 2013)
The top three regions for employment as an IT Support Technician are:
Get practical, hands-on experience in the IT industry and demonstrate your skills with a support technician certification.
Expand your job opportunities with a bachelor degree. Study this Bachelor of Information Technology to broaden your expertise and prepare for a range of positions including Network Engineer or Systems Analyst.