IT Support Technician

IT Support Technicians are responsible for diagnosing and resolving technical problems as well as assisting with the maintenance of computer infrastructure and web technology. The average salary of a IT Support Technician is $64,587 per annum.

As an IT Support Technician, your role may require you to provide remote and on-site support, install and upgrade software, and maintain operational documentation.

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Average salary
$54,587 P/A

Source: (August 2016)
Min average salary
$57,991 P/A

Source: (August 2016)
Max average salary
$71,183 P/A

Source: (August 2016)
Job growth

Projection: 11% more IT Support Technicians employed in Australia in 2020 (compared to 2015)

Employment by region

The top three regions for employment as an IT Support Technician are:

  • NSW: 38.2%
  • VIC: 23.6%
  • QLD: 15.4%

Key skills required
  • Strong client focus and genuine desire to assist
  • Analytical skills
  • Persistence
  • Good communication skills
  • Able to work as part of a team
  • Patient and tolerant
  • Aptitude for technical tasks
  • Methodical and disciplined approach to problem solving


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