Money back guarantee

SEEK Learning's goal as your career partner is to ensure you are given access to top-grade courses and to ensure that you obtain your IT certification goals. To this end, SEEK Learning provides money back guarantees on many of our IT certification training courses.

Any course that comes with mentoring services automatically comes with the guarantee. We are confident that if you follow our advice and take your study seriously using our courseware, you will become certified.

The guarantee works like this:

  • If you purchase a course with a guarantee from us and fail the exam that this course relates to, then fail that same exam a second time within 60 days of sitting the first exam, we will give you a full refund on the cost of the courseware for that exam
  • The guarantee requires that you sit the first exam within 60 days of purchasing the courseware
  • Note that once you have achieved ANY certification, your guarantee becomes void
  • You will need to provide us with exam transcripts within 24 hours of failing each exam to apply for a refund under our guarantee
  • Please note that interest charges and postage and handling are non-refundable

Independent testing centres such as Sylvan Prometric and VUE conduct examinations. SEEK Learning is not involved in the examination process.

As your career partner, SEEK Learning wants you to succeed. If you have any queries regarding the IT certification guarantee, please call us at 1800 89 1011.

Have a question or ready to enrol?

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