Insurance Claims Assessor
Inspect, evaluate, and assess situations or property to make decisions on insurance claims.
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Jobs in SEEK right now
Job growth
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5-year projection
Salary
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Typical salary
Job satisfaction
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Job opportunities
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Jobs in SEEK right now
Salary
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Typical salary
Job growth
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5-year projection
Job satisfaction
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What's it like to be an Insurance Claims Assessor?
Insurance Claims Assessors inspect and evaluate property to decide if the person is owed a payment under an insurance policy. They may specialise in a particular area such as medical, automotive or property claims. They may need to examine numerous documents such as police reports, court records and medical records or interview people including the claimant or witnesses to confirm the validity of the claim and determine the payment amount.
Tasks and duties
- Managing the process of a claim’s assessment.
- Liaising with people in person, by phone or in writing.
- Determining the cause of the damage.
- Providing empathetic customer service to clients and stakeholders.
- Conducting investigations and interviews to assess the claim.
- Estimating the cost of repairs.
- Collecting and sharing complex information in a way that is easy for people to understand.
- Reviewing documentation including medical records or court reports.
- Calculating and processing claim related payments.
- Preparing recommendations to reduce risks.
Hi there,
Want to explore jobs picked just for you?How to become an Insurance Claims Assessor
To become an Insurance Claims Assessor, you’re not required to hold a formal qualification, although it may be an advantage. You may start out as an Insurance Claims Assessor working under the supervision of a Chartered Loss Adjustor or Claims Assessor.
- 1.Find an entry level role as a Claims Assessor and learn as much as you can while in your role.
- 2.Consider undertaking additional study with a registered training organisation or TAFE to formalise and strengthen your knowledge and skills. This may be a Certificate IV in General Insurance (FNS41415), Certificate IV in Life Insurance (Claims Stream) (FNS41515), or Diploma of General Insurance (FNS51115).
Latest Insurance Claims Assessor jobs on SEEK
Be one of the first to discover these recently listed jobs, or browse all Insurance Claims Assessor jobs on SEEK right now.
Claims Assessor - Property
FutureYou
St Leonards, Sydney NSW
Full Time
Insurance & Superannuation14d ago
Claims Assessor - Property
FutureYou
St Leonards, Sydney NSW
Full Time
Insurance & Superannuation28d ago
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Skills and experience employers are looking for
Having the right skills and experience can make you an in-demand applicant. Insurance Claims Assessor employers on SEEK are looking for job seekers with expertise in the following areas.
Source: SEEK job ads and SEEK Profile data
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Latest Insurance Claims Assessor reviews
4.0Oct 2018
Reviewer's Qualification
Bachelor of Science
Experience
10+ years
Organisation size
Large (200+ employees)
Specialisation
Life Insurance Claims Department
The good things
Working in Life Insurance is highly rewarding and satisfying knowing that you help someone receive financial support whilst undergoing treatments or recovering from a medical condition or injury in or...
The challenges
It is a fast paced work environment with high volume of case loads. Discussions with people with severe or terminal illness can be confronting at times.
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5.0Feb 2024
Reviewer's Qualification
Certificate IV in Building
Experience
1 – 4 years
Organisation size
Large (200+ employees)
The good things
It's hard work but very rewarding to help people get back on there feet after they have been through a event
The challenges
To me there is no down side to this work
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Source: SEEK role reviews
SEEK has not verified the truth or accuracy of these comments and does not adopt or endorse any of the comments posted on this page.SEEK collects and posts the comments for what they are worth and for information purposes only to assist candidates to find employment through seek.com.au
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