Nationally recognised - meets Australian Qualifications Framework standards.
Study from anywhere, when it suits you best and graduate with the identical qualification as an on-campus student.
Study part of the course online. Combine your online learning with classes or practical sessions on-campus at a college or university.
Attend classes on-campus at a university, TAFE or college and interact face-to-face with teachers and fellow students.
Get the best possible start to a career in finance through Kaplan Professional, the preferred education partner of the Financial Services Institute of Australia (FINSIA).
With flexible start dates and study methods, Kaplan allows you start your course at a time that suits you so you can study as little or as much as you like.
Kaplan Education Pty Ltd (RTO 90116) trading as Kaplan Professional
The course price can vary depending on a few factors, including whether you are an Australian resident or your chosen payment option. To find out more, contact the course provider.
You’ll learn how to:
This course consists of 1 unit that covers 7 topics.
Units of competency:
FNSINC301 - Work effectively in the financial services industry
FNSILF403 - Develop and maintain in-depth knowledge of products and services used by the life insurance sector
FNSILF401 - Contribute to the life risk underwriting process
FNSISV402 - Underwrite new business
FNSILF502 - Underwrite complex medical risks
FNSILF503 - Underwrite complex non-medical risks
FNSILF405 - Receive and evaluate life insurance claims
FNSISV406 - Use specialist terminology in insurance claims
FNSISV407 - Use medical terminology in an insurance context
FNSCUS301 - Respond to customer enquiries
FNSCUS403 - Deliver a professional service to customers
FNSCUS402 - Resolve disputes
BSBCMM301 - Process customer complaints