Whether you just want to brush up on your office administration skills, or you need to learn these skills from scratch, this course will teach you the basics of working in a business environment.
This course has been designed to teach you about different procedures in business including becoming proficient in office technology (such as using a computer), dealing with customers and clients, and developing your writing skills.
Nationally recognised - meets Australian Qualifications Framework standards.
Study from anywhere, when it suits you best and graduate with the identical qualification as an on-campus student.
Study part of the course online. Combine your online learning with classes or practical sessions on-campus at a college or university.
Attend classes on-campus at a university, TAFE or college and interact face-to-face with teachers and fellow students.
TAFE NSW - OTEN - Open Training and Education Network (RTO 90004) is the largest online TAFE provider in Australia.
You can study OTEN’s accredited online TAFE courses at your own pace, and start anytime.
OTEN’s flexible courses are developed in consultation with relevant industry groups – to ensure you build the skills that are valued by employers.
Many OTEN courses are VET FEE-HELP approved so you can study now and pay later.
TAFE NSW - Open Training & Education Network (RTO 90004) trading as Open Training & Education Network
12-month interest free payment planTerms & conditions apply
The cost of a course can vary depending on a few factors, including:
Become trained in:
On successful completion of this unit, you should be able to send, receive and manage electronic mail (email), as well as collaborate online using chat rooms, intranets and instant messaging. Specifically you will:
On successful completion of this unit, you should have developed the skills and knowledge required to communicate in the workplace. This unit covers gathering, conveying and receiving information, together with completing routine written correspondence. Specifically, you will:
This unit describes the performance outcomes, skills and knowledge required to participate in work health and safety (WHS) processes to protect own health and safety, and that of others. Specifically, you should be able to:
On successful completion of this unit, you should be able to correctly create and use spreadsheets and charts through the use of spreadsheet software. Specifically you will:
This unit describes the skills and knowledge required to receive and distribute incoming mail, and to collect and despatch outgoing mail.
It applies to individuals who perform a range of routine tasks in the workplace, using a limited range of practical skills and knowledge of mail handling under direct supervision or with limited individual responsibility.
When you have successfully completed this unit, you should be able to deliver all aspects of customer service at an introductory level. Specifically, you will:
On successful completion of this unit, you will have the skills and knowledge required to develop basic keyboard skills using touch typing techniques. Specifically you will:
On successful completion of this unit, you will have the skills and knowledge required to effectively measure current resource use and to carry out improvements including reducing the negative environmental impact of work practices. Specifically, you will be able to:
On successful completion of this unit, you should have developed the skills and knowledge required to gather, organise and apply workplace information in the context of an organisation's work, processes and information management systems. Specifically, you will:
On successful completion of this unit, you should be able to correctly operate word processing applications in the production of workplace documents. Specifically you will:
On successful completion of this unit, you should have developed the skills and knowledge required to select, use and maintain business equipment. This technology includes the effective use of computer software to organise information and data. Specifically, you will:
When you successfully complete this unit, you should have the knowledge and skills required to work effectively within a commercial or business environment. This includes identifying the rights and responsibilities of employees and employers and conducting business in accordance with organisational goals, values and standards. Specifically, you should be able to:
When you study online with OTEN, you can:
OTEN's online courses can also be referred to as distance education. Some hard-copy course materials and assessments may be accessed or submitted via post.
There are 2 ways you can pay for this course:
Pay for your course over time by making weekly, fortnightly or monthly repayments.
This flexible payment plan requires no deposit, and you pay no interest for the first 12 months.
After 12 months, you will be charged an interest rate of 19.95% per annum on the amount that remains to be repaid.
Most working Australian adults are eligible. See Am I Eligible? for details.
A SEEK Learning consultant can help you set up this payment plan. There is a $99 annual fee. Terms and conditions apply.
You can pay for this course upfront via credit card or bank transfer.
To understand more about payment options or find out if you’re eligible for a funding entitlement, contact a SEEK Learning Consultant.