Certificate III in Hospitality


  • Get hands-on experience in the hospitality industry with this Certificate III in Hospitality (SIT30713)
  • Qualify for more roles in the hospitality industry & improve your job prospects
  • Meet the requirements for Responsible service of alcohol (RSA) in NSW

Have a question or ready to enrol?

At a glance

Study mode



OTEN – Open Training & Education Network (RTO 90004)
Career Opportunities
  • Food & Beverage Attendant
  • Gaming Attendant
  • Function Host
  • Senior Bar Attendant
  • Waiter

Nationally recognised - meets Australian Qualifications Framework standards.





Work placement

36 service periods (shifts) of 5–8 hours each

Course length
Self-paced (e.g. 16 hrs a week = finish in 6 months, 8 hrs a week = finish in 1 year). Complete within 1 year.
Study mode


Assignments, online tests & workplace tasks
Start date

Enrol anytime.

Contact us about enrolling.
OTEN – Open Training & Education Network (RTO 90004)
Payment options

12-month interest free payment planTerms & conditions apply

Upfront payment

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There are no prerequisites for this course.

Practical requirement
To satisfy the workplace tasks component of the course, you'll need to find suitable industry work placement.

What you'll learn

You'll learn how to:

  • Identify and control food hazards
  • Accept, process and reconcile cash and other payments
  • Provide on-the-job coaching to colleagues
  • Responsibly sell or serve alcohol
  • Establish rapport with customers and respond to complaints
  • Store, rotate and maintain stock

Work placement

This course includes a total of 36 complete service periods (shifts) of professional work placement within the industry. Each shift is typically 5 to 8 hours. You will need to arrange your own work placement.

The industry experience gives you invaluable real-life skills, so you graduate ready to step into a job.

Course structure

15 units

Core units

  1. SITXHRM301 - Coach others in job skills

  2. SITXWHS101 - Participate in safe work practices

  3. SITXCCS303 - Provide service to customers

  4. SITXCOM201 - Show social & cultural sensitivity

  5. SITHIND201 - Source & use information on the hospitality industry

  6. SITHIND301 - Work effectively in hospitality service

  7. BSBWOR203B - Work effectively with others

Elective units

  1. SITXFSA201 - Participate in safe food handling practices

  2. SITXFIN201 - Process financial transactions

  3. SITXCCS302 - Provide club reception services

  4. SITHGAM201 - Provide responsible gambling services

  5. SITHFAB201 - Provide responsible service of alcohol

  6. SITXINV201 - Receive & store stock

  7. SITXFSA101 - Use hygienic practices for food safety

  8. FSKLRG11 - Use routine strategies for work related learning (LLN)

Support and delivery

When you study online with OTEN, you can:

  • Study from anywhere, when it suits you best.
  • Graduate with the identical qualification as an on-campus student.
  • Get comprehensive support from teachers via phone and email.
  • Access course materials online.
  • Interact with teachers and fellow students via platforms like virtual classrooms, forums and video calls.

OTEN's online courses can also be referred to as distance education. Some hard-copy course materials and assessments may be accessed or submitted via post.


On completion of this course, you'll be eligible to apply for:

  • NSW RSA Competency Card (Responsible service of alcohol)
  • NSW RCG Competency Card (Responsible conduct of gambling)
  • A Food Safety Supervisor's Certificate issued by the NSW Food Authority for an additional fee

If you would like to be eligible for these certifications in another state, speak to a SEEK Learning consultant about your education options.

Payment options

There are 2 ways you can pay for this course:

1. 12-month interest free payment plan

Pay for your course over time by making weekly, fortnightly or monthly repayments.

This flexible payment plan requires no deposit, and you pay no interest for the first 12 months.

2. Upfront payment

You can pay for this course upfront via credit card or bank transfer.

To understand more about payment options or find out if you’re eligible for a funding entitlement, contact a SEEK Learning Consultant.

Have a question or ready to enrol?

Our Learning Consultants can:
  • icon enquiry 1Answer any questions about a course
  • icon enquiry 2Give advice on job outcomes
  • icon enquiry 3Explain finance options and help you enrol

Free call 1800 674 972

9am - 5.30pm AEST Monday - Friday