Certificate III in Travel


  • Get prepared to work as a Travel Agent or Consultant with this Certificate III (SIT31312) in Travel
  • Be trained in Galileo, a central reservations system used world-wide
  • Flexible online course with no exams

Have a question or ready to enrol?

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At a glance

Study mode



OTEN – Open Training & Education Network (RTO 90004)
Career Opportunities

Nationally recognised - meets Australian Qualifications Framework standards.


Year 10 or equivalent



Work placement

Your skills will be assessed in a workshop or workplace environment

Course length
Self-paced (e.g. 12 hrs a week = finish in 1 year). Complete within 18 months.
Study mode


Start date

Enrol anytime.

Contact us about enrolling.
OTEN – Open Training & Education Network (RTO 90004)
Payment options

12-month interest free payment planTerms & conditions apply

Upfront payment

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Why isn't the course price shown?


  • Year 10 Certificate or equivalent, or
  • Mature aged

What you'll learn

Become trained in:

  • Safe workplace practices
  • Administration, organising and analysing information for industry-related products and services
  • Selecting the most appropriate products to meet clients requirements, expectations and needs
  • Industry-specific procedures

Work assessment

Your skills will be assessed in a workshop or workplace environment. You will need to arrange your own work placement. You can either:

  • Attend a tourism workshop in NSW, or
  • Make a video that shows evidence of your skills in a real or simulated workplace environment

Course structure

17 units

Core units

  1. SITTTSL202 - Access & interpret product information

  2. SITTTSL306 - Book supplier services

  3. SITTTSL310 - Construct normal international airfares

  4. SITTTSL311 - Construct promotional international airfares

  5. SITXWHS101 - Participate in safe work practices

  6. SITTTSL304 - Prepare quotations

  7. SITTTSL307 - Process travel related documentation

  8. SITTTSL302 - Provide advice on Australian destinations

  9. SITTTSL301 - Provide advice on international destinations

  10. SITXCCS303 - Provide service to customers

  11. SITTTSL303 - Sell tourism products & services

  12. SITXCOM201 - Show cultural sensitivity

  13. SITTIND201 - Source & use information on the tourism & travel industry

  14. SITTTSL308 - Use a computerised reservations or operations system

Elective units

  1. SITXCCS401 - Enhance the customer service experience

  2. SITTTSL303 - Operate an online information system

  3. BSBSUS201A - Participate in environmentally sustainable work practices

Support and delivery

When you study online with OTEN, you can:

  • Study from anywhere, when it suits you best.
  • Graduate with the identical qualification as an on-campus student.
  • Get comprehensive support from teachers via phone and email.
  • Access course materials online.
  • Interact with teachers and fellow students via platforms like virtual classrooms, forums and video calls.

OTEN's online courses can also be referred to as distance education. Some hard-copy course materials and assessments may be accessed or submitted via post.

Payment options

There are 2 ways you can pay for this course:

1. 12-month interest free payment plan

Pay for your course over time by making weekly, fortnightly or monthly repayments.

This flexible payment plan requires no deposit, and you pay no interest for the first 12 months.

2. Upfront payment

You can pay for this course upfront via credit card or bank transfer.

To understand more about payment options or find out if you’re eligible for a funding entitlement, contact a SEEK Learning Consultant.

Have a question or ready to enrol?

Our Learning Consultants can:
  • icon enquiry 1Answer any questions about a course
  • icon enquiry 2Give advice on job outcomes
  • icon enquiry 3Explain finance options and help you enrol
Document icon and receive a free course guide

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