administraton_courses

Certificate IV in Business Administration

BSB40515

  • Prepare yourself to work in administration roles through this Certificate IV in Business Administration (BSB40515)
  • Includes access to Microsoft Word, Excel and MYOB software
  • Study online when it suits you – no due dates & no exams

Have a question or ready to enrol?

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At a glance

Study mode

laptop
Online

Provider

OTEN – Open Training & Education Network (RTO 90004)
Career Opportunities
Recognition

Nationally recognised - meets Australian Qualifications Framework standards

Prerequisites

Competencies in most Certificate III in Business Administration (BSB30415) units is preferred

Location

Online

Course length
Self-paced (e.g. 24 hrs a week = finish in 6 months, 12 hrs a week = finish in 1 year). Complete within 18 months.
Study mode

Online


Online

Study from anywhere, when it suits you best and graduate with the identical qualification as an on-campus student.

Blended

Study part of the course online. Combine your online learning with classes or practical sessions on-campus at a college or university.

In-class

Attend classes on-campus at a university, TAFE or college and interact face-to-face with teachers and fellow students.

Assessment
By assignments
Start date

Enrol anytime.

Contact us about enrolling.
Provider
OTEN – Open Training & Education Network (RTO 90004)

TAFE NSW - OTEN - Open Training and Education Network (RTO 90004) is the largest online TAFE provider in Australia.

You can study OTEN’s accredited online TAFE courses at your own pace, and start anytime.

OTEN’s flexible courses are developed in consultation with relevant industry groups – to ensure you build the skills that are valued by employers.

Many OTEN courses are VET FEE-HELP approved so you can study now and pay later.

TAFE NSW - Open Training & Education Network (RTO 90004) trading as Open Training & Education Network

Payment options

12-month interest free payment planTerms & conditions apply

Upfront payment

Read more
Price
Why isn't the course price shown?

Why isn't the course price shown?

The cost of a course can vary depending on a few factors, including:

  • Whether you are an Australian resident
  • How you pay for the course (via a government loan, via a payment plan, or upfront)

To work out how much this course would cost you,
contact a SEEK Learning consultant.

Prerequisites

There are no formal prerequisites, but competency in most units of Certificate III in Business Administration (BSB30415), or equivalent work experience, is preferred.

What you'll learn

Become trained in:

  • Developing complex business documents
  • Developing and using complex spread sheets
  • Building and leading teams
  • Arranging business travel
  • Preparing routine financial reports
  • Co-ordinating implementation of customer service strategies
  • Processing payroll

Course structure

11 units

Units

  1. BSBITU303 - Design & produce text documents


    On successful completion of this unit, you will have the skills and knowledge required to design and produce text based documents using advanced features of word processing software. This unit includes selecting and using a range of functions on a variety of computer applications.

    Specifically, you will:

    • Prepare to produce word processed documents
    • Design word processed documents
    • Add tables and other data
    • Produce text documents
  2. BSBADM405 - Organise meetings


    This unit covers organising meetings including agendas, papers, participants and minutes.

    On successful completion you will be able to:

    • Make meeting arrangements
    • Prepare documentation for meetings
    • Record and produce minutes of meeting
  3. BSBADM406 - Organise business travel


    On successful completion of this unit, you should be able to organise domestic and overseas business travel, including developing associated itineraries, booking travel and accommodation, preparing travel-related documentation and making travel arrangements.

    Specifically you will:

    • Organise business itinerary for domestic and overseas travel
    • Make travel arrangements
    • Arrange credit facilities
  4. BSBWRT401 - Write complex documents


    By successfully completing this unit you should have the skills and knowledge to plan documents, draft text, prepare final text and produce documents of some complexity.

    Specifically, you will:

    • Plan documents
    • Draft text
    • Prepare final text
    • Produce documents
  5. BSBITU401 - Design & develop complex text documents


    By successfully completing this unit, you should be able to design and develop business documents using complex technical features of word processing software.

    Specifically you will:

    • Produce text documents using advanced software functions
    • Apply document design principles
  6. BSBCUS401 - Co-ordinate implementation of customer service strategies


    On completion of this unit, you should be able to lead or work effectively in a team whose responsibility is to co-ordinate customer service strategies for an organisation. You should also be able to evaluate and review customer satisfaction, report the findings and make recommendations for improvement.

    Specifically you will be able to:

    • Advise on customer service needs
    • Support implementation of customer service strategies
    • Evaluate and report on customer service
  7. BSBITU402 - Develop & use complex spreadsheets


    On successful completion of this unit, you should have the knowledge and skills required to complete business tasks and produce complex documents.

    Specifically, you should be able to:

    • Prepare to develop spreadsheet
    • Develop a linked spreadsheet solution
    • Annotate and standardise spreadsheets
    • Use spreadsheets
    • Represent numerical data in graphic form
  8. BSBLED401 - Develop teams & individuals


    At the end of this unit, learners should have the skills and knowledge required to determine the development needs of individuals and teams.

    Specifically, learners should be able to:

    • Determine development needs
    • Develop individuals and teams
    • Monitor and evaluate workplace learning
  9. BSBFIA302 - Process payroll


    On successful completion of this unit, you will have the knowledge and skills required to process payroll from provided data using manual and computerised payroll systems.

    Specifically, you will be able to:

    • Record payroll data
    • Prepare payroll
    • Handle payroll enquiries
  10. BSBCMM401 - Make a presentation


    On completion of this unit, you should be able to plan, deliver and evaluate a formal and written presentation appropriate to a specific audience.

    Specifically you will be able to:

    • Prepare a presentation
    • Deliver a presentation
    • Review a presentation
  11. BSBWOR404 - Develop work priorities


    On successful completion of this unit, you should have the skills and knowledge required to plan ones own work schedules, to monitor and to obtain feedback on work performance and professional development.

    Specifically, learners should be able to:

    • Plan and complete own work schedule
    • Monitor own work performance
    • Coordinate professional development

Support and delivery

When you study online with OTEN, you can:

  • Study from anywhere, when it suits you best.
  • Graduate with the identical qualification as an on-campus student.
  • Get comprehensive support from teachers via phone and email.
  • Access course materials online.
  • Interact with teachers and fellow students via platforms like virtual classrooms, forums and video calls.

OTEN's online courses can also be referred to as distance education. Some hard-copy course materials and assessments may be accessed or submitted via post.

Payment options

There are 2 ways you can pay for this course:

1. 12-month interest free payment plan

Pay for your course over time by making weekly, fortnightly or monthly repayments.

This flexible payment plan requires no deposit, and you pay no interest for the first 12 months.

2. Upfront payment

You can pay for this course upfront via credit card or bank transfer.

To understand more about payment options or find out if you’re eligible for a funding entitlement, contact a SEEK Learning Consultant.

Have a question or ready to enrol?

Our Learning Consultants can:
  • icon enquiry 1Answer any questions about a course
  • icon enquiry 2Give advice on job outcomes
  • icon enquiry 3Explain finance options and help you enrol
Document icon and receive a free course guide

Free call 1800 674 972

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