social_work_courses

Diploma of Community Services

CHC52015

  • Get qualified for a broad range of careers in the community services with this Diploma of Community Services (CHC52015)
  • Option to use this diploma towards a Bachelor of Social Work if you wish to continue studying
  • Working in the community services sector will allow you to make a difference to many lives

Have a question about this course?

At a glance

Study mode

laptop
Online

Provider

OTEN – Open Training & Education Network (RTO 90004)
Career Opportunities
Recognition

Nationally recognised - meets Australian Qualifications Framework standards.

Prerequisites

No prerequisites for this course.

Location

Online

Work placement

240 hours in total

Course length
Self-paced (e.g. 21 hrs a week = finish in 1 year). Complete within 18 months.
Study mode

Online


Online

Study from anywhere, when it suits you best and graduate with the identical qualification as an on-campus student.

Blended

Study part of the course online. Combine your online learning with classes or practical sessions on-campus at a college or university.

In-class

Attend classes on-campus at a university, TAFE or college and interact face-to-face with teachers and fellow students.

Assessment
Assignments, online quizzes & workplace assessment
Start date

Enrol anytime

Provider
OTEN – Open Training & Education Network (RTO 90004)

TAFE NSW - OTEN - Open Training and Education Network (RTO 90004) is the largest online TAFE provider in Australia.

You can study OTEN’s accredited online TAFE courses at your own pace, and start anytime.

OTEN’s flexible courses are developed in consultation with relevant industry groups – to ensure you build the skills that are valued by employers.

TAFE NSW - Open Training & Education Network (RTO 90004) trading as Open Training & Education Network

Price

The course price can vary depending on a few factors, including whether you are an Australian resident or your chosen payment option. To find out more, contact the course provider.

What you'll learn

Become trained in:

  • Case management
  • Planning and conducting group work
  • Providing advocacy and representations services

Work placement

This course includes a total of 240 hours of professional work placement at an approved agency in the community services sector. Work placements are completed progressively throughout the course. You will need to arrange your own work placement.

The industry experience gives you invaluable real-life skills, so you graduate ready to step into a job.

Course structure

16 units

Cluster 1

  1. CHCPRT001 - Identify and respond to children and young people at risk


    This unit describes the skills and knowledge required to support and protect children and young people who are at risk of harm. This work occurs within legislative and policy frameworks and carries a duty of care responsibility.

  2. CHCLEG003 - Manage legal and ethical compliance


    This unit describes the skills and knowledge required to research information about compliance and ethical practice responsibilities, and then develop and monitor policies and procedures to meet those responsibilities.

Cluster 2

  1. CHCCOM003 - Develop workplace communication strategies


    This unit describes the skills and knowledge required to develop communication protocols for a team or business unit.

  2. CHCGROUP403D - Plan and conduct group activities


    This unit describes the skills and knowledge required to participate in, establish and lead a range of informal groups in a variety of settings.

Cluster 3

  1. CHCCSL501A - Work within a structured counselling framework


    This unit describes the skills and knowledge required to work within the agency’s agreed counselling model.

  2. CHCCW503A - Work intensively with clients


    This unit describes the skills and knowledge required to deliver targeted specialised client services based on individual case management and intervention.

  3. CHCDEV001 - Confirm client developmental status


    This unit describes the skills and knowledge required to review the developmental status of a client. Note that the client may be a child or a young person.

  4. CHCCSM005 - Develop, facilitate and review all aspects of case management


    This unit describes the skills and knowledge required to undertake case management meetings to plan, monitor and review service provision.

Cluster 4

  1. CHCDEV002 - Analyse impacts of sociological factors on clients in community work and services


    This unit describes the skills and knowledge required to function independently and to plan and undertake community work and associated services.

  2. CHCPOL003 - Research and apply evidence to practice


    This unit describes the knowledge and skills required to establish the information needed, gather information and critically analyse the information for relevance to own work.

Cluster 5

  1. CHCDIV003 - Manage and promote diversity


    This unit describes the skills and knowledge required to evaluate and promote diversity in the workplace, and to contribute to the planning of diversity policies and procedures. This may apply to internal work practices or external service delivery.

  2. CHCADV002 - Provide advocacy and representation services


    This unit describes the skills and knowledge required to formally represent the interests of service users. Representation will include the development of community representative and industry participative roles and positions in influencing policy processes and decision-making forums.

Cluster 6

  1. CHCCCS007 - Develop and implement service programs


    This unit describes the knowledge and skills required to engage consumers, analyse service needs of particular groups and develop programs and services to meet those needs.

  2. CHCMGT005 - Facilitate workplace debriefing and support processes


    This unit describes the skills and knowledge required to monitor and support workers. This includes implementing support processes to manage stress and emotional well-being of self or colleagues working in varied health and community service contexts. It also involves facilitating structured debriefing sessions to colleagues following incidents with the potential to impact on health and well-being.

  3. CHCPRP003 - Reflect on and improve own professional practice


    This unit describes the skills and knowledge required to evaluate and enhance own practice through a process of reflection and ongoing professional development.

  4. HLTWHS004 - Manage work health and safety


    This unit describes the skills and knowledge required to establish, maintain and evaluate work health and safety (WHS) policies, procedures and programs in the relevant work area, according to WHS legislative requirements.

Support and delivery

Studying online explained

When you study online with OTEN, you can:

  • Study from anywhere, when it suits you best.
  • Graduate with the identical qualification as an on-campus student.
  • Get comprehensive support from teachers via phone and email.
  • Access course materials online.
  • Interact with teachers and fellow students via platforms like virtual classrooms, forums and video calls.

OTEN's online courses can also be referred to as distance education. Some hard-copy course materials and assessments may be accessed or submitted via post.

Have a question about this course?

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