Diploma of Community Services


  • Get qualified for a broad range of careers in the community services with this Diploma of Community Services (CHC52015)
  • Option to use this diploma towards a Bachelor of Social Work if you wish to continue studying
  • Working in the community services sector will allow you to make a difference to many lives

Have a question or ready to enrol?

Document icon and receive a free course guide

At a glance

Study mode



OTEN – Open Training & Education Network (RTO 90004)
Career Opportunities

Nationally recognised - meets Australian Qualifications Framework standards.


No prerequisites for this course.
If you pay using VET FEE-HELP you need to provide a Year 12 Senior Secondary Certificate of Education or complete a Language Literacy & Numeracy test.



Work placement

240 hours in total

Course length
Self-paced (e.g. 21 hrs a week = finish in 1 year). Complete within 18 months.
Study mode


Assignments, online quizzes & workplace assessment
Start date

Enrol anytime.

Contact us about enrolling.
OTEN – Open Training & Education Network (RTO 90004)
Payment options

Study now pay later – VET FEE-HELP

12-month interest free payment planTerms & conditions apply

Upfront payment

Read more
The total cost varies depending on the payment option
Calculate total cost


There are no entry requirements for this course. You can enrol no matter what level of education or work experience you have.

What you'll learn

Become trained in:

  • Case management
  • Planning and conducting group work
  • Providing advocacy and representations services

Work placement

This course includes a total of 240 hours of professional work placement at an approved agency in the community services sector. Work placements are completed progressively throughout the course. You will need to arrange your own work placement.

The industry experience gives you invaluable real-life skills, so you graduate ready to step into a job.

Course structure

16 units

Cluster 1

  1. CHCPRT001 - Identify and respond to children and young people at risk

  2. CHCLEG003 - Manage legal and ethical compliance

Cluster 2

  1. CHCCOM003 - Develop workplace communication strategies

  2. CHCGROUP403D - Plan and conduct group activities

Cluster 3

  1. CHCCSL501A - Work within a structured counselling framework

  2. CHCCW503A - Work intensively with clients

  3. CHCDEV001 - Confirm client developmental status

  4. CHCCSM005 - Develop, facilitate and review all aspects of case management

Cluster 4

  1. CHCDEV002 - Analyse impacts of sociological factors on clients in community work and services

  2. CHCPOL003 - Research and apply evidence to practice

Cluster 5

  1. CHCDIV003 - Manage and promote diversity

  2. CHCADV002 - Provide advocacy and representation services

Cluster 6

  1. CHCCCS007 - Develop and implement service programs

  2. CHCMGT005 - Facilitate workplace debriefing and support processes

  3. CHCPRP003 - Reflect on and improve own professional practice

  4. HLTWHS004 - Manage work health and safety

Support and delivery

When you study online with OTEN, you can:

  • Study from anywhere, when it suits you best.
  • Graduate with the identical qualification as an on-campus student.
  • Get comprehensive support from teachers via phone and email.
  • Access course materials online.
  • Interact with teachers and fellow students via platforms like virtual classrooms, forums and video calls.

OTEN's online courses can also be referred to as distance education. Some hard-copy course materials and assessments may be accessed or submitted via post.

Payment options

There are 3 ways you can pay for this course:

1. Study now pay later – VET FEE-HELP

If you are eligible, you can pay for this course through the Australian Government’s VET FEE-HELP loan scheme.

This means you don’t need to pay upfront for the course if you:

2. 12-month interest free payment plan

Pay for your course over time by making weekly, fortnightly or monthly repayments.

This flexible payment plan requires no deposit, and you pay no interest for the first 12 months.

3. Upfront payment

You can pay for this course upfront via credit card or bank transfer.

To understand more about payment options or find out if you’re eligible for a funding entitlement, contact a SEEK Learning Consultant.

Have a question or ready to enrol?

Our Learning Consultants can:
  • icon enquiry 1Answer any questions about a course
  • icon enquiry 2Give advice on job outcomes
  • icon enquiry 3Explain finance options and help you enrol
Document icon and receive a free course guide

Free call 1800 674 231

9am - 5.30pm AEST Monday - Friday