management_courses

Diploma of Leadership & Management/Diploma of Marketing

BSB51915/BSB51215

Build your management skills and marketing know-how at the same time. This double diploma teaches you how to manage people and projects, as well as how to identify marketing opportunities and analyse their success.

If you have your sights on a team leader or management role with a marketing component, this diploma will help you develop the ideal combination of skills.

Have a question about this course?

At a glance

Study mode

laptop
Online

Provider

OTEN – Open Training & Education Network (RTO 90004)
Career Opportunities
Recognition

Nationally recognised - meets Australian Qualifications Framework standards.

Prerequisites

No prerequisites for this course.

Location

Online

Course length
Self-paced (e.g. 32 hrs a week = finish in 6 months, 16 hrs a week = finish in 1 year). Complete within 2 years.
Study mode

Online


Online

Study from anywhere, when it suits you best and graduate with the identical qualification as an on-campus student.

Blended

Study part of the course online. Combine your online learning with classes or practical sessions on-campus at a college or university.

In-class

Attend classes on-campus at a university, TAFE or college and interact face-to-face with teachers and fellow students.

Assessment
Assignments & Tests
Start date

Enrol anytime.

Provider
OTEN – Open Training & Education Network (RTO 90004)

TAFE NSW - OTEN - Open Training and Education Network (RTO 90004) is the largest online TAFE provider in Australia.

You can study OTEN’s accredited online TAFE courses at your own pace, and start anytime.

OTEN’s flexible courses are developed in consultation with relevant industry groups – to ensure you build the skills that are valued by employers.

TAFE NSW - Open Training & Education Network (RTO 90004) trading as Open Training & Education Network

Price

The course price can vary depending on a few factors, including whether you are an Australian resident or your chosen payment option. To find out more, contact the course provider.

What you'll learn

You will learn both generalist management and marketing skills, such as:

  • Managing people
  • Project management
  • Financial resourcing and management
  • Identifying marketing opportunities
  • Market research and analysis
  • Implementation and monitoring of marketing activities
  • Developing and using emotional intelligence

Course structure

15 units

Units

  1. BSBLDR501 - Develop & use emotional intelligence


    This unit covers the development and use of emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the context of the workplace.

    It includes identifying the impact of own emotions on others in the workplace, recognising and appreciating the emotional strengths and weaknesses of others, promoting the development of emotional intelligence in others and utilising emotional intelligence to maximise team outcomes.

    It applies to managers who identify, analyse, synthesise and act on information from a range of sources and who deal with unpredictable problems. They use initiative and judgement to organise the work of self and others and plan, evaluate and co-ordinate the work of teams.

  2. BSBWHS501 - Ensure a safe workplace


    This unit describes the skills and knowledge required to establish, maintain and evaluate the organisation's work health and safety (WHS) policies, procedures and programs in the relevant work area, according to WHS legislative requirements. It takes a systems approach and addresses compliance with relevant legislative requirements.

    This unit applies to managers working in a range of contexts who have, or are likely to have responsibility for WHS as part of their broader management role. It is relevant for people with obligations under WHS legislation, for example persons conducting a business or undertaking (PCBUs) or officers, as defined by relevant legislation.

  3. BSBMKG502 - Establish & adjust the marketing mix


    This unit describes the performance outcomes, skills and knowledge required to determine the optimum marketing mix for a business through analysis of interrelated marketing components. On successful completion of this unit, you will be able to determine an appropriate marketing mix, monitor and adjust the marketing mix.

  4. BSBMKG501 - Identify & evaluate marketing opportunities


    This unit describes the performance outcomes, skills and knowledge required to identify, evaluate and take advantage of marketing opportunities by analysing market data, distinguishing the characteristics of possible markets and assessing the viability of changes to operations. On successful completion of this unit you should be able to actively seek out and assess marketing opportunities in terms of viability and suitability to the organisation. You should also be able to turn the assessed marketing opportunities into reality.

  5. BSBMKG514 - Implement & monitor marketing activities


    This unit describes the performance outcomes, skills and knowledge required to implement marketing activities described in a marketing plan, to monitor their effectiveness in meeting organisational marketing objectives, and take actions to improve marketing performance.

    On successful completion of this unit you should be able to implement and monitor marketing activities.

  6. BSBMKG507 - Interpret market trends & developments


    This unit describes the performance outcomes, skills and knowledge required to conduct an analysis of market data in order to determine organisational and competitor business performance, and to prepare market and business forecasts that assist in targeting marketing activities and in drawing up a marketing plan. On successful completion of this unit you should be able to gather market intelligence, conduct an analysis of marketplace trends and developments in order to identify opportunities and threats, better manage performance and establish practical achievable forecasts.

  7. BSBSLS502 - Lead & manage a sales team


    This unit describes the performance outcomes, skills and knowledge required to plan, implement, direct and evaluate sales team activities. On successful completion of this unit you will be able to effectively plan and direct sales operations, and evaluate sales team performance against organisational objectives.

  8. BSBLDR502 - Lead & manage effective workplace relationships


    This unit describes the skills and knowledge required to lead and manage effective workplace relationships.

    It applies to individuals in leadership or management who have a prominent role in establishing and managing processes and procedures to support workplace relationships taking into account the organisation's values, goals and cultural diversity.

    At this level work will normally be carried out within complex and diverse methods and procedures, which require the exercise of considerable discretion and judgement, using a range of problem solving and decision making strategies.

  9. BSBWOR502 - Lead & manage team effectiveness


    This unit describes the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation.

    It applies to individuals working at a managerial level who facilitate work teams and build a positive culture within their work teams. At this level, work will normally be carried out using complex and diverse methods and procedures requiring the exercise of considerable discretion and judgement, using a range of problem solving and decision making strategies.

  10. BSBFIM501 - Manage budgets & financial plans


    This unit describes the performance outcomes, skills and knowledge required to undertake financial management within a work team in an organisation. This includes planning and implementing financial management approaches, supporting team members whose role involves aspects of financial operations, monitoring and controlling finances, and reviewing and evaluating effectiveness of financial management processes in line with the financial objectives of the work team and the organisation.

  11. BSBMGT517 - Manage operational plan


    This unit describes the skills and knowledge required to develop and monitor implementation of the operational plan to provide efficient and effective workplace practices within the organisation's productivity and profitability plans.

    Management at a strategic level requires systems and procedures to be developed and implemented to facilitate the organisation's operational plan.

    This unit applies to individuals who manage the work of others and operate within the parameters of a broader strategic and/or business plan.

  12. BSBMGT502 - Manage people performance


    This unit describes the performance outcomes, skills and knowledge required to manage the performance of staff who report to them directly. Development of key result areas and key performance indicators and standards, coupled with regular and timely coaching and feedback, provide the basis for performance management.

  13. BSBWOR501 - Manage personal work priorities and professional development


    This unit describes the performance outcomes, skills and knowledge required to manage own performance and professional development. Particular emphasis is on setting and meeting priorities, analysing information and using a range of strategies to develop further competence.

  14. BSBCUS501 - Manage quality customer service


    This unit describes the performance outcomes, skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation.

    Operators may have staff involved in delivering customer service and are responsible for the quality of their work. In many instances the work will occur within the organisation's policies and procedures framework. At this level, the exercise of considerable discretion and judgment, using a range of problem solving and decision making strategies, will be required.

  15. BSBMKG506 - Plan market research


    This unit describes the performance outcomes, skills and knowledge required to plan market research by identifying market research needs, defining market research objectives, identifying data gathering approaches and developing a market research plan. On successful completion of this unit you should be able to plan a comprehensive market research.

Support and delivery

Studying online explained

When you study online with OTEN, you can:

  • Study from anywhere, when it suits you best.
  • Graduate with the identical qualification as an on-campus student.
  • Get comprehensive support from teachers via phone and email.
  • Access course materials online.
  • Interact with teachers and fellow students via platforms like virtual classrooms, forums and video calls.

OTEN's online courses can also be referred to as distance education. Some hard-copy course materials and assessments may be accessed or submitted via post.

Have a question about this course?

Our Learning Consultants can:
  • icon enquiry 1Provide guidance on courses
  • icon enquiry 2Give advice on job outcomes
  • icon-enquiry-connectproviderConnect you with the relevant education provider

Free call 1800 674 972

9am - 5.30pm AEDT Monday - Friday