Diploma of Practice Management


  • Prepare for management roles with this Diploma of Practice Management (HLT57715)
  • Most Australians can pay for the course later via government loan
  • Online course with no due dates & flexibility to study when it suits you

Have a question or ready to enrol?

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At a glance

Study mode



OTEN – Open Training & Education Network (RTO 90004)
Career Opportunities
  • Practice Manager
  • Business Manager
  • Program Manager
  • Service Manager
  • Nursing Unit Manager

Nationally recognised – meets Australian Qualifications Framework standards.


No prerequisites for this course.
If you pay using VET FEE-HELP you need to provide a Year 12 Senior Secondary Certificate of Education or complete a Language Literacy & Numeracy test.



Course length
Self-paced (e.g. 12 hrs a week = finish in 1 year, 9 hrs a week = finish in 18 months). Complete within 18 months.
Study mode


Start date

Enrol anytime.

Contact us about enrolling.
OTEN – Open Training & Education Network (RTO 90004)
Payment options

Study now pay later – VET FEE-HELP

12-month interest free payment planTerms & conditions apply

Upfront payment

Read more
The total cost varies depending on the payment option
Calculate total cost


There are no entry requirements for this course. You can enrol no matter what level of education or work experience you have.

What you'll learn

As a graduate of the diploma, you will be able to:

  • Interact with staff and patients, whilst providing care & support to patients in both the surgery & office contexts
  • Demonstrate knowledge of health services & practice management
  • Perform practice office procedures & abide by legal requirements where applicable
  • Demonstrate relevant theoretical knowledge

Course structure

15 units

Core units

  1. HLTINF003 - Implement & monitor infection prevention & control policies & procedures

  2. BSBMED301 - Interpret & apply medical terminology

  3. BSBFIM501 - Manage budgets & financial plans

  4. HLTADM004 - Manage health billing & accounting system

  5. CHCLEG003 - Manage legal & ethical compliance

  6. BSBMGT502 - Manage people performance

  7. BSBCUS501 - Manage quality customer service

  8. BSBRSK501 - Manage risk

  9. HLTWHS004 - Manage work health & safety

  10. CHCDIV001 - Work with diverse people

Elective units

  1. BSBHRM512 - Develop & manage performance management processes

  2. BSBMKG502 - Establish & adjust the marketing mix

  3. BSBMKG514 - Implement & monitor marketing activities

  4. BSBMGT517 - Manage operational plan

  5. BSBHRM506 - Manage recruitment selection & induction processes

  6. BSBHRM505 - Manage remuneration & employee benefits

  7. BSBHRM507 - Manage separation or termination

  8. CHCPRP003 - Reflect on and improve own professional practice

You must successfully complete 5 elective units.

Support and delivery

When you study online with OTEN, you can:

  • Study from anywhere, when it suits you best.
  • Graduate with the identical qualification as an on-campus student.
  • Get comprehensive support from teachers via phone and email.
  • Access course materials online.
  • Interact with teachers and fellow students via platforms like virtual classrooms, forums and video calls.

OTEN's online courses can also be referred to as distance education. Some hard-copy course materials and assessments may be accessed or submitted via post.

Payment options

There are 3 ways you can pay for this course:

1. Study now pay later – VET FEE-HELP

If you are eligible, you can pay for this course through the Australian Government’s VET FEE-HELP loan scheme.

This means you don’t need to pay upfront for the course if you:

2. 12-month interest free payment plan

Pay for your course over time by making weekly, fortnightly or monthly repayments.

This flexible payment plan requires no deposit, and you pay no interest for the first 12 months.

3. Upfront payment

You can pay for this course upfront via credit card or bank transfer.

To understand more about payment options or find out if you’re eligible for a funding entitlement, contact a SEEK Learning Consultant.

Have a question or ready to enrol?

Our Learning Consultants can:
  • icon enquiry 1Answer any questions about a course
  • icon enquiry 2Give advice on job outcomes
  • icon enquiry 3Explain finance options and help you enrol
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