real_estate_courses

Diploma of Property Services (Agency Management)

CPP50307

  • Prepare for management roles with this Diploma of Property Services (Agency Management) (CPP50307)
  • Online course with flexibility to study at your own pace (finish within 2 years)

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At a glance

Study mode

laptop
Online

Provider

OTEN – Open Training & Education Network (RTO 90004)
Career Opportunities
Recognition

Nationally recognised - meets Australian Qualifications Framework standards.
Qualifies you to apply for a Real Estate Agent's Licence in NSW. Requirements to work in real estate will vary depending on whether you live in QLD, SA & WA.

Prerequisites

No prerequisites for this course.

Location

Online

Course length
Self-paced (e.g. 16 hrs a week = finish in 1 year, 8 hrs a week = finish in 2 years). Complete within 2 years.
Study mode

Online


Online

Study from anywhere, when it suits you best and graduate with the identical qualification as an on-campus student.

Blended

Study part of the course online. Combine your online learning with classes or practical sessions on-campus at a college or university.

In-class

Attend classes on-campus at a university, TAFE or college and interact face-to-face with teachers and fellow students.

Assessment
Assignments, online quizzes & reports
Start date

Enrol anytime.

Provider
OTEN – Open Training & Education Network (RTO 90004)

TAFE NSW - OTEN - Open Training and Education Network (RTO 90004) is the largest online TAFE provider in Australia.

You can study OTEN’s accredited online TAFE courses at your own pace, and start anytime.

OTEN’s flexible courses are developed in consultation with relevant industry groups – to ensure you build the skills that are valued by employers.

TAFE NSW - Open Training & Education Network (RTO 90004) trading as Open Training & Education Network

Price

The course price can vary depending on a few factors, including whether you are an Australian resident or your chosen payment option. To find out more, contact the course provider.

What you'll learn

Become trained in:

  • Minimising agency risk
  • Providing property appraisal
  • Marketing property for sale
  • Managing leases or tenancy agreements
  • Developing strategic business plans
  • Providing property management services
  • Maintaining trust accounts

Course structure

26 units

The units listed below are for students in NSW or those planning on practising in NSW. Alternative units are offered for interstate learners to comply with licensing requirements.

Contact a SEEK Learning Consultant for further details.

Core units

  1. CPPDSM4007A - Identify legal & ethical requirements of property management to complete agency work


    This unit of competency specifies the outcomes required to meet the core legal and ethical requirements associated with property management. This includes awareness of the legislation dealing with the leasing and management of property, the role and responsibility of agency personnel in property management, the recording of property management transactions and the completion of property management documentation.

  2. CPPDSM4008A - Identify legal & ethical requirements of property sales to complete agency work


    This unit of competency specifies the outcomes required to meet the core legal and ethical requirements associated with property sales. This includes awareness of the legislation relating to property sales, the role and responsibility of agency personnel in property sales, the administration of sales transactions and the completion of sales documentation.

  3. CPPDSM4080A - Work in the real estate sector


    This unit of competency specifies the outcomes required to enable a new entrant to the industry to gain a basic understanding of the industry and work ethically and effectively in a real estate agency. This includes awareness of ethical and conduct standards, core functions of real estate agency operations, legislative and regulatory framework within which the industry operates and industry employment requirements.

  4. CPPDSM4011A - List property for lease


    This unit of competency specifies the outcomes required to list all types of property and businesses for lease. It includes implementing procedures for promoting agency's property management services, establishing client requirements, planning and delivering property listing presentations, finalising listings for the lease of property, and recording and acting on client instructions. This unit does not address listings for property sales or the actual marketing or lease of the property under an agency contract.

  5. CPPDSM4013A - Market property for lease


    This unit of competency specifies the outcomes required to market all types of property and businesses for lease. It includes planning, developing a marketing plan, preparing marketing materials, implementing marketing activities, and reviewing and reporting on marketing plans and activities.

  6. CPPDSM4010A - Lease property


    This unit of competency specifies the outcomes required to administer the leasing of all types of property. It includes screening tenant enquiries, conducting inspections, obtaining and reviewing tenancy applications, completing tenancy agreements or lease documentation, placing tenants in property and recording tenancy arrangements.

  7. CPPDSM4016A - Monitor & manage lease or tenancy agreement


    This unit of competency specifies the outcomes required to manage properties during the term of leases or tenancy agreements. It includes implementing the conditions of leases and tenancy agreements, responding to requests from tenants and landlords and managing the renewal and termination of leases and tenancy agreements.

  8. CPPDSM4049A - Implement maintenance plan for managed properties


    This unit of competency specifies the outcomes required to develop and implement a maintenance plan for all types of managed properties. It includes determining property maintenance requirements, establishing a property maintenance plan, establishing and maintaining a key register, monitoring the security of managed properties and implementing and reviewing the property maintenance plan.

  9. CPPDSM4009B - Interpret legislation to complete agency work


    This unit of competency specifies the outcomes required to source and interpret legislation affecting real estate operations. It includes identifying and applying statutory interpretation techniques, identifying and tracking changes to relevant real estate legislation and industry codes of conduct and maintaining appropriate records.

  10. CPPDSM4003A - Appraise property


    This unit of competency specifies the outcomes required to appraise the sale price range or rental value of all forms of property for listing purposes in line with client instructions, agency practice and legislative requirements. It includes researching the property, selecting appropriate methods to appraise the sale price range or rental value of property and preparing reports on the property appraisal. It does not address the formal valuation of property.

  11. CPPDSM4012A - List property for sale


    This unit of competency specifies the outcomes required to list all types of property and businesses for sale. It includes prospecting for listings, establishing client requirements, planning and delivering property listing presentations, finalising listings for the sale of property, and recording and acting on client instructions. This unit does not address listings for property management or the actual marketing or sale of the property under an agency contract.

  12. CPPDSM4014A - Market property for sale


    This unit of competency specifies the outcomes required to market all types of property and businesses for sale. It includes planning, developing a marketing plan, preparing marketing materials, implementing marketing activities, and reviewing and reporting on marketing plans and activities.

  13. CPPDSM4022A - Sell & finalise the sale of property by private treaty


    This unit of competency specifies the outcomes required to sell and finalise the sale of all types of property by private treaty. It includes qualifying buyers, arranging for potential buyers to inspect listed properties, delivering effective sales presentations, submitting offers and negotiating property sale with sellers and buyers and maintaining communications with sellers and prospective buyers. It also includes monitoring the process between exchange of contracts and settlement for all types of property and businesses and preparing documentation for agency disbursements. The unit does not include the sale of property by auction.

  14. CPPDSM4019A - Prepare for auction & complete sale


    This unit of competency specifies the outcomes required to prepare for an auction and complete the sale of property. It includes implementing the auction marketing plan, preparing auction documentation, confirming the reserve price with the seller, planning and implementing auction day procedures, and completing follow-up procedures after auction sale. The outcomes required to conduct an auction are addressed in CPPDSM4004A Conduct auction.

  15. BSBRKG304B - Maintain business records


    This unit describes the performance outcomes, skills and knowledge required to maintain the records of a business or records system in good order on a day to day basis.

  16. CPPDSM4017A - Negotiate effectively in property transactions


    This unit of competency specifies the outcomes required to manage effective negotiations in relation to the sale, lease or management of property. It includes establishing the needs and expectations of relevant parties, negotiating to achieve desired outcomes and managing potential and real disputes between parties.

  17. CPPDSM4020A - Present at tribunals


    This unit of competency specifies the outcomes required to appear effectively before a tribunal. It includes preparing for tribunal hearings, using appropriate tribunal etiquette, acting as a witness, participating in conciliation hearings and presenting a case.

  18. CPPDSM4006A - Establish & manage agency trust accounts


    This unit of competency specifies the outcomes required to establish and manage trust accounts in an agency context. It includes reviewing agency accounts for compliance with trust account requirements, establishing and managing trust accounts, maintaining records of trust transactions, and monitoring and reviewing trust accounts.

  19. CPPDSM4015B - Minimise agency & consumer risk


    This unit of competency specifies the outcomes required to minimise risk to all aspects of agency business and to consumers. It includes identifying potential risks to the agency and its clients, analysing the causes and potential impact of risks, and implementing agency policies and procedures to minimise risks to the agency and consumers.

  20. BSBSMB406A - Manage small business finances


    This unit describes the performance outcomes, skills and knowledge required to implement, monitor and review strategies for the ongoing management of a small business's finances. It also includes day to day financial management of the small business.

  21. CPPDSM4005A - Establish & build client/agency relationships


    This unit of competency specifies the outcomes required to establish, maintain and expand client/agency relationships to support the attainment of key agency business goals. It includes communicating effectively with clients, implementing the agency's approach to client service and client/agency relationship management strategies, implementing personal marketing strategies and building ongoing relationships with clients.

  22. CPPDSM4056A - Manage conflict & disputes in the property industry


    This unit of competency specifies the outcomes required to use communication techniques to manage and resolve conflict and disputes in the property industry. It requires the ability to assess conflict or dispute situations, accurately receive and relay information, adapt interpersonal styles and techniques to varying social and cultural environments, and evaluate responses.

  23. BSBLED401A - Develop teams & individuals


    This unit describes the performance outcomes, skills and knowledge required to determine individual and team development needs and to facilitate the development of the workgroup.

  24. CPPDSM5012A - Develop a strategic business plan in the real estate industry


    This unit of competency specifies the outcomes required to develop a business strategy to position the real estate agency successfully in the property market.

  25. CPPDSM5032A - Market the agency


    This unit of competency specifies the outcomes required to develop and implement a marketing strategy to position the agency in the property market. It does not cover marketing required for individual properties.

  26. BSBHRM402A - Recruit, select & induct staff


    This unit describes the performance outcomes, skills and knowledge required to execute tasks associated with the recruitment cycle.

Support and delivery

Studying online explained

When you study online with OTEN, you can:

  • Study from anywhere, when it suits you best.
  • Graduate with the identical qualification as an on-campus student.
  • Get comprehensive support from teachers via phone and email.
  • Access course materials online.
  • Interact with teachers and fellow students via platforms like virtual classrooms, forums and video calls.

OTEN's online courses can also be referred to as distance education. Some hard-copy course materials and assessments may be accessed or submitted via post.

Recognition

This course qualifies you to apply for a Real Estate Agent License in NSW. Requirements to work in real estate vary depending on the state you live in.

Contact a SEEK Learning Consultant for more information about real estate licensing and registration requirements in your state.

Have a question about this course?

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