The ability to effectively communicate is one of the most important skills to have in the workplace.
This short course from Skillsoft will guide you to a more successful style of communication, so you can begin to enhance your influence and reach your goals.
With this online course, you’ll learn how to plan and deliver targeted messages, become an effective listener, identify interpersonal behaviours, and build rapport with colleagues.
The whole course takes just five hours to complete, so there's no better way to quickly sharpen your communication skills.
The Interpersonal Communication short course is made up of the following five units:
Use this course to strengthen your communication skills and advance your career in any industry.
Skillsoft is an award-winning provider of online learning.
Study from anywhere, when it suits you best and graduate with the identical qualification as an on-campus student.
Study part of the course online. Combine your online learning with classes or practical sessions on-campus at a college or university.
Attend classes on-campus at a university, TAFE or college and interact face-to-face with teachers and fellow students.
Skillsoft is the premier global provider of online IT and project management certification training courses.
If you want to be an expert of a particular software package or project management practice, a Skillsoft course will prepare you completely for the certification exam.
The certifications include Microsoft, Cisco, Oracle, Six Sigma, PRINCE2 and more.
Skillsoft's award-winning training method combines affordable computer-based training with the personal attention of instructor-led training.
12-month interest free payment planTerms & conditions apply
You'll learn about:
Confident interpersonal communication skills are essential for healthy and successful relationships, whether personal or professional. This unit highlights the advantages of communicating with confidence, and explores the construction of trust and credibility.
It’s important to understand the role that the medium, context, and other variables have on the communication process so you can optimise factors that are under your control. This unit describes what to look for when analysing the needs and wants of your intended audience – even if it is an audience of one.