MCITP: Windows 7, Enterprise Desktop Support Technician

This globally recognised Microsoft credential validates your skills in supporting environments that use the Windows 7 operating system.

This Skillsoft course will train you in everything you need to know to pass the exams for the MCITP Windows 7 Enterprise Desktop Support certification. You'll need to sit the exams separately.

Ready to start?

Price: $995 AUD

At a glance

Study mode



Career Opportunities
  • Network Engineer
  • Desktop Support Technician
  • Network Administrator
  • Helpdesk coordinator

Globally recognised





Course length
6 weeks
Study mode



Study from anywhere, when it suits you best and graduate with the identical qualification as an on-campus student.


Study part of the course online. Combine your online learning with classes or practical sessions on-campus at a college or university.


Attend classes on-campus at a university, TAFE or college and interact face-to-face with teachers and fellow students.

MCITP exams 70-680 and 70-685 (by external provider)
Start date

Enrol anytime.


Skillsoft is the premier global provider of online IT and project management certification training courses.

If you want to be an expert of a particular software package or project management practice, a Skillsoft course will prepare you completely for the certification exam.

The certifications include Microsoft, Cisco, Oracle, Six Sigma, PRINCE2 and more.

Skillsoft's award-winning training method combines affordable computer-based training with the personal attention of instructor-led training.

Read more about

What you'll learn

You'll learn how to:

  • Upgrade to Windows 7 from Windows XP and Vista
  • Migrate user profiles
  • Identify and resolve software installation and configuration issues
  • Identify and resolve network and wireless connectivity issues
  • Identify and resolve hardware failure issues
  • Configure application compatibility and restrictions
  • Configure network settings

Course structure

13 units

70-680 TS: Windows 7 configuring

  • Installing, upgrading and migrating to Windows 7
  • Deploying Windows 7
  • Configuring hardware and applications in Windows 7
  • Configuring network connectivity in Windows 7
  • Configuring access to resources in Windows 7
  • Configuring mobile computing in Windows 7
  • Monitoring, backing up and restoring Windows 7 Systems

70-685 Windows 7 Enterprise desktop support technician

  • Identifying and resolving Windows 7 application issues
  • Management and maintenance of Windows 7 client systems
  • Troubleshooting logon and resource access issues in Windows 7
  • Resolving Windows 7 network connectivity issues
  • Troubleshooting IE8 and encryption issues in Windows 7
  • Protecting Windows 7 against malware and vulnerabilities

Skillsoft's MCITP certification training will fully prepare you for the MCITP: Windows 7 Enterprise Desktop Support Technician exams (70-680 and 70-685).

Please note that the MCITP exams are held by an external provider.>

Support and delivery

Skillsoft & SEEK Learning partnership

SEEK Learning provides training from Skillsoft, the premier global provider of IT e-learning courseware.

Skillsoft does not generally offer courses directly to individuals, but our partnership enables us to exclusively offer MCITP training directly to you.


Certification is awarded by Microsoft and is globally recognised.

Payment options

There are 2 ways you can pay for this course:

1. 12-month interest free payment plan

Pay for your course over time by making weekly, fortnightly or monthly repayments.

This flexible payment plan requires no deposit, and you pay no interest for the first 12 months.

After 12 months, you will be charged an interest rate of 19.95% per annum on the amount that remains to be repaid.

Most working Australian adults are eligible. See Am I Eligible? for details.

A SEEK Learning consultant can help you set up this payment plan. There is a $99 annual fee. Terms and conditions apply.

2. Upfront payment

You can pay for this course upfront via credit card or bank transfer.

To understand more about payment options or find out if you’re eligible for a funding entitlement, contact a SEEK Learning Consultant.

Ready to start?

  • Enrol in a few steps
  • Receive access to the course by email
  • Support is available as you study

Price: $995 AUD