Studying with Swinburne (RTO 3059)

Why Swinburne Online & SEEK Learning?

Swinburne Online provides a new approach to learning in Australia, offering students a highly engaging and productive learning experience.

Born out of a joint venture between SEEK and Swinburne University of Technology (RTO 3059), Swinburne Online focuses on providing you with industry-ready qualifications, from a university with over 100 years of history.

Swinburne Online students receive the same qualification as students at Swinburne University of Technology, an internationally ranked university with 30,000 students across its Melbourne and overseas campuses.

Supportive, interactive learning

With Swinburne Online, your course has been developed specifically for online delivery, so you get the most out of your online studies. You will also have full access to the Swinburne online library. 

The entire learning experience is designed to be supportive, engaging and collaborative. Your course content is supplemented by online communication technologies such as live chat, discussion boards, webinars and email.

  • All learning materials included.
  • No need to purchase additional textbooks.
  • Access your course through Swinburne's interactive online platform
  • Communicate with industry trainers who will provide assistance with your coursework, assessment and study.

In addition, student support officers are available by email 7 days a week to respond to any technical queries you may have.

Student services

Swinburne University of Technology extends many of its support services to Swinburne Online students. If you are located close to a Swinburne campus you are welcome to use the on-campus services.

The Learning and Academic Skills (LAS) Centre offers phone appointments to assist with study, writing, and language support.

Other online or over-the-phone services include:

  • Help with career planning or finding a job
  • Disability support
  • Counselling for study, personal or relationship problem

How do I enrol?

If you’re ready to start, get in touch with your SEEK Learning Consultant, who can:

  • Discuss study and payment options with you.
  • Assist with the enrolment process and save you time.
  • Give you information on start dates and study materials.

What do my course fees cover?

Your course fees will include tuition and student support, and you will be enrolled for the maximum duration of the course. You may need to pay for some study materials relating to your specific course.

How to succeed at studying online

Studying online gives you the flexibility to fit your learning to your lifestyle. To study online successfully, you need to:

  • Get organised by designating a study space free of distractions and set it up so you have all your study tools close to hand.
  • Schedule your study in chunks during the week and stick to these times like any other appointment. If you have to cancel this time, reschedule it back in your diary straightaway at a different time, so you don’t fall behind. Letting others know when you will or won’t be available can also help you stick to your schedule.
  • Make sure you put important dates in your diary, such as when you are going to submit assignments, sit tests or organise a work placement.
  • Communicate regularly so you don’t feel isolated. Contact your teachers by phone or email, and connect and chat with teachers and other students through Swinburne Online's interactive online platform MyQuest.
  • Stay motivated by heading to SEEK Learning's Facebook or Twitter page, checking out our YouTube channel, or visiting our blog Course of action when you’re in need of inspiration or information.
  • Ask for help when you need it. There’s plenty of support out there, from friends and family, to your teachers and student support resources – you just need to ask!

Technical requirements

You will need ongoing access to these items to ensure you can complete your online course.

Mandatory requirements

  • Mac or PC computer (laptop or desktop)
  • Speakers or headphones
  • Broadband internet connection (preferably not a mobile dongle). Swinburne Online recommends at least 30 GB data allowance per month

Operating system

  • Mac: OS X Version 10.7 or higher
  • PC: Windows Vista or newer


  • Microsoft Office (Word, Excel, PowerPoint)
  • Latest version of Internet Explorer (recommended browser) or Firefox
  • Adobe Acrobat Reader (available free from the Adobe website)

As a Swinburne Online student you can download a free version of Microsoft Office for the duration of your studies.


  • Good quality headphones with built-in microphone
  • Webcam
  • Tablet
  • Smartphone

Recognition of Prior Learning

If you have substantial work experience that directly relates to the course you are applying for, you may be eligible for Recognition of Prior Learning.

To apply for Recognition of Prior Learning, you need to compile evidence of your understanding and knowledge of each aspect of a unit, and how you have demonstrated each and every skill within the unit. Swinburne University of Technology can provide you with guides and checklists to help you compile your evidence.

You need to submit your application for Recognition of Prior Learning directly to Swinburne University of Technology before you enrol in your Swinburne Online course. For more information, contact your SEEK Learning Consultant.

Assessment only option for Diploma courses

If you are studying a Swinburne Diploma course and have professional experience that directly relates to the learning outcomes of a unit in this course, you may be able to fast track your study. You can do this by attempting to complete only the assessments in your unit. Successfully completing the assessments will demonstrate you have gained the required knowledge from your professional experience.

You can choose the ‘Assessment only’ option after you have enrolled in your course.

Credit transfer

If you have completed recognised VET units at a Certificate IV level or higher, you may be able to apply for a credit transfer. A credit transfer will exempt you from the units you do not need to complete.

Accessing your personal details

Once you have enrolled in your course, you will receive login details to a Swinburne University of Technology online portal called E-student. In E-student you will find your personal details and information regarding your academic progress. You will also use this system to pay your fees. 

Student charter

Swinburne Online will provide to all students:

  • Course content, resources, educational technologies, learning activities and assessments that are up-to-date and relevant.
  • Trainers and Assessors with relevant industry experience and qualifications who are well prepared and use appropriate methods and technologies to maximise your learning opportunities.
  • Feedback on progress and opportunities to improve your learning and assessment performance.
  • Opportunities to apply your industry experience to your learning and assessments.
  • Respectful and courteous communications.
  • Opportunities for you to provide feedback on your experience with us.

And in return we ask you to:

  • Be accountable for your own learning, by establishing your study plan, setting your goals and working toward them.
  • Engage with your studies by accessing learning content, and completing learning tasks and assessments to meet the course requirements.
  • Monitor your own progress and use feedback from our Trainers and Assessors to improve your learning.
  • Engage, support and work collaboratively with your fellow students.
  • Be honest and respectful in all your communications and interactions with fellow students, Trainers and Assessors.
  • Demonstrate professional behaviour while undertaking work placements, projects or fieldwork, and respect the privacy of the client and any commercial information made available.

Austudy, Abstudy & Youth Allowance

You may be eligible for Austudy, Abstudy or Youth Allowance funding while you study your course. To find out more or determine your eligibility, visit the Centrelink website.

If you receive a Centrelink student payment while you study, you are expected to complete your course within the time allocated by Centrelink. You are also required to show consistent and regular progress throughout your course. If you don't, you may incur a debt which you will have to pay.

Please note that SEEK Learning is unable to advise you on eligibility for Austudy, Abstudy and Youth Allowance.

Withdrawing from a diploma

If you decide to stop studying your diploma, you’ll need to formally withdraw from the course.

To withdraw, you will need to send an email to: with the following information:

  • Your full name and student number
  • The course you’re enrolled in
  • Your intent to withdraw
  • Whether you paid your course fees upfront or via VET FEE-HELP

Withdrawing before a census date

To avoid incurring a VET FEE-HELP debt, you will need to send your email to Swinburne Online on or before your census date. Swinburne Online will provide you with your census dates when you enrol.

If you paid your course fees upfront, Swinburne Online will send you a refund application form. You will receive a refund within 10 business days of processing the application form.

Withdrawing after a census date

If you withdraw from your course after the census date, you will incur a VET FEE-HELP debt. If you paid your course fees upfront, you will not be eligible for a refund.

Can I defer my study?

Once you have enrolled as a Swinburne student, you can defer your offer. If you wish to take leave during your degree (once you have commenced) it is referred to as ‘Leave of Absence’ and can be applied for at any time by contacting Swinburne Online. Normally only 1 year of leave is granted throughout a degree.

Have a question or ready to enrol?

Our Learning Consultants can:
  • icon enquiry 1Answer any questions about a course
  • icon enquiry 2Give advice on job outcomes
  • icon enquiry 3Explain finance options and help you enrol

Free call 1800 891 011

9am - 5.30pm AEDT Monday - Friday