Information and Communication Technology: Hot in 2015

The Australian business sector’s reliance on technology is only growing, with tech-led innovation dominating the very nature in which industries and organisations evolve. Unsurprisingly, this growth is expected to drive significantly more demand for professionals in Information and Communication Technology (ICT).

“If the economy continues to strengthen in 2015 as expected, there’s likely to be an increase in demand for ICT roles,” says Ivan Colhoun, NAB’s chief markets economist.

ICT is a fast evolving field with a growing need for specialist skills. It’s expected that data specialists, security experts, and workers with online marketing skills will be in high demand.

Occupations in high demand

  • Network professionals
  • Program and project managers
  • Database developers and administrators

Why network professionals?

CEO of IT recruiting company Peoplebank, Peter Acheson, explains: “There’s strong investment across the entire ICT sector, and this is having a direct impact on the demand for network professionals. More networking staff members are needed as networks grow to accommodate moves to online and cloud computing.”

Further, Acheson believes it's likely that the continued digital transformation of businesses is a contributing factor to the demand for networking skills.

And there’s plenty to back up Acheson’s views:

  • Roles for computer networking professionals are projected to grow by more than 20 per cent between now and 2018 (Industry Projections to November 2018, Department of Employment).
  • Technologies such as voice over IP (VoIP) are reliant on the availability, resilience, speed and security of their networks. The growth of these technologies is reliant on having people able to maintain and protect the networks.

Why program managers and project managers?

“Investment in ICT started to turn around in 2014, with many new projects that require IT programme and project management,” says Acheson.

Customers are increasingly turning to websites as a first port of call when interacting with businesses. This shift in consumer behaviour is driving organisations to migrate their operations to a digital platform that will meet customer expectations. The result is a strong demand for people with the technical ability to manage and understand projects and programs that facilitate this migration.

Why database developers & administrators?

The volume of data being captured by organisations is vast, and behavioural analysis to better understand customers is only set to develop further.

“More organisations are implementing behavioural analysis on their customers to improve their customer service. This requires highly trained data analysts, which is one of the hottest jobs internationally,” says Acheson.

And research from the Department of Employment agrees: roles in this field are expected to increase by around 13 per cent by 2018.

What has changed to make these jobs more attractive?

  • Salaries are rising across a range of jobs in ICT such as data management, security, and cloud computing, according to Peoplebank
  • The strong investment in the technology sector will most likely provide high job security

Words from an expert

“In 2014 we started to see the ICT recruitment markets grow again after a couple of years of underinvestment in the sector from corporations and government.

Canberra is extraordinarily strong for contracting jobs, as a result of the Federal Government cutting the workforce by 16,000 jobs.

We expect contracting to lead for the first six months, and permanent hiring will strengthen as well in the second half of the year.

We have seen a rise in new job categories, such as data scientist – a role that has only emerged this decade.

Cloud computing will continue to become more important in 2015. This will create more demand for roles in managing cloud migration and operations.

Other recurring themes for 2015 will include a focus on IT service management, demand for cyber security staff, and the recruitment of more customer experience professionals.”

- Peter Acheson, CEO of Peoplebank

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