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Soft skills, strong impact

What makes a good employee or manager? Is it their high level of technical skills and industry knowledge? The years of experience they’ve had out in the field? Or the fact that they’re just so easy to work with?

All three play a large part in being considered a pretty perfect colleague. Along with the smarts it takes to get ahead in your role or industry, it’s the soft skills that give people a point of difference. How we relate and socialise with one another is being seen by companies as increasingly important skills to have on board and, when combined with technical expertise, is where employees can really shine.

Soft skills can easily be transferred across multiple industries and roles, plus they’re commonly covered by short courses which make them quick and easy to study. There’s really no excuse to not have them in your repertoire, so what are the attributes you should be mastering as you head into a new job?

Soft skills, strong impact

Inspire and influence

A good leader is someone who guides with a strong hand and has the knowledge and experience to be at the top of their game. But think about the bosses you’ve really admired – have they inspired you to be the best you can be, taking the time to find out what motivates you? Have they led by example and with passion, influencing you to follow their lead?

Whether you’re aiming for a leadership role or already in one, knowing how to motivate and influence people is good business. Consider checking out a short course like Leadership Essentials to find out why emotional intelligence is considered a primary leadership tool for any manager today.

Listen up

Good communication skills are appreciated at all levels, but how is this really brought to life in a workplace? Those who do it best have mastered the art of delivering information while also taking feedback on board. A great benefit of taking part in a course like Interpersonal Communication is it will teach you these skills, as well as how to be more approachable and feel more confident about presenting your work. Mastering these qualities will not only help you become a desirable employee, but build rapport with colleagues too.

Be a team player

This soft skill is an important one: understanding how to play nicely with others. Particularly if you work in an industry or role that deals directly with people, turning your natural instincts to socialise and be a peace-keeper into professional attributes will set you apart. Consider a course like Organisational Behaviour so that you can learn how to harness those skills and become an effective collaborator in a workplace.

Technical and intellectual expertise is definitely to be admired, but it’s emotional and social intelligence that companies are increasingly looking for. Balancing both the soft skills and the smarts are going to make an impact within teams and in a business, so there’s no better time than today to brush up on those traits.